Support
Questions about your account or practice. If the answer isn’t here, write to us.
Questions
Account
How do I reset my password?
On the sign-in screen, choose Forgot password? We’ll email you a code. Enter it, then set a new password. If you’d rather not use a password, choose Email me a code instead and sign in with a one-time code.
How do I export my data?
Open Settings and choose Export my data. You get a file with your sessions, journal entries and preferences.
How do I delete my account?
Open Settings and choose Delete account. This deletes everything tied to your account, including your sessions and journal entries. It can’t be undone.
Practice
Do I need headphones?
Not for a Morph: it works on a speaker. Deep Descent, in Discover, needs headphones, because each ear hears a slightly different tone.
How do I stop emails?
Turn emails off in Settings. Every email we send also has an unsubscribe link.
How we handle your data is in our Privacy Policy. Our Terms cover the rest.
Still stuck?
Write to support@gomorphonic.com and tell us what happened. A person reads every message.